COUNSELOR IN TRAINING

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Home Up Good Job Problem Solving Listening I Messages Behavior Patterns Discipline ADD Notes Staff Conflict

1.   Gather data     2.    State the problem     3.    Generate Ideas     4.    Evaluate     5.    Make a plan 

How to Facilitate Children’s Problem Solving

 

Your primary job is to help the children stay focused on the problem and the process of problem solving.  The following are steps to follow to ensure that all involved are heard and their needs addressed.

1.   Gather data

2.    State the problem

3.    Generate Ideas

4.    Evaluate

5.    Make a plan

 

In More Detail:

1.   Gather data: Give each person a chance to tell what happened and how they are feeling.  Try to avoid blaming either child.  Use phrases like “What happened?” and “How did you feel when…?”

2.    State the problem: Try to do this so everyone’s needs are expressed. “You wanted______, and you wanted _______.  What can we do so everyone will be happy?” or “What can we do to meet everyone’s needs?”

3.    Generate ideas: Encourage lots of ideas, both crazy and practical.  Accept all ideas without criticism.  Evaluation comes in the next step.  You may need to remind children what the problem is by restating it.

4.    Evaluate: Look at the consequences of each idea.  “What might happen if you _______?” Is it something that would make both people happy?”

5.    Make a plan: Ask the children for a solution and help them carry it out.  Evaluate the decision later with the children and decide together if it was successful.  If it wasn’t successful, plan for more problem solving when appropriate.  If it was successful, congratulate them in their problem solving.

 

 

Send e mail to ymca_cit@yahoo.com with questions or comments.                                                Last modified: January 21, 2007